Contact us
Order now
To order from the UNICEF shop, please call 0844 888 5505 (from 8am to 8pm, Monday - Friday, 9am to 6pm Saturday and Sunday).
Customer service and order enquiries
For any enquiries about existing orders, please call 0844 888 5545 (from 9am to 6pm, 7 days a week).
Mail Order address
Our postal address is:
UNICEF, PO Box 621, York House, Wetherby Road, YORK YO26 OEX
Returns address:
You will have received a returns label (in the event that you need to return an item to us) on the delivery note that came with your parcel.
If you no longer have this please return any goods to the following address:
(UNICEF Consumer), Mosaic, York House, Long Marston, YORK, YO26 7NH. Please include your name, address and postcode, and order reference/date.
Customer feedback form
We welcome feedback from our customers. To send us your views and comments, please complete the online feedback form by clicking the button below.
