To order from the UNICEF shop, please call 0844 888 5505 (from 9am to 8pm, Monday - Friday, 9am to 5:30pm Saturday and 10:30am to 4:30pm Sunday).
Customer service and order enquiries
For any enquiries about existing orders, please call 0844 888 5505 (from 9am to 8pm, Monday - Friday, 9am to 5:30pm Saturday and 10:30am to 4:30pm Sunday).
Mail Order address
Our postal address is:
UNICEF, PO Box 25, Melton Mowbray, LEICESTERSHIRE, LE13 1ZG
You will have received a returns label (in the event that you need to return an item to us) on the delivery note that came with your parcel.
If you no longer have this please return any goods to the following address:
UNICEF, PO Box 18, Melton Mowbray, LEICESTERSHIRE, LE13 1ZF. Please include your name, address and postcode, and order reference/date.
Customer feedback form
We welcome feedback from our customers. To send us your views and comments, please complete the online feedback form by clicking the button below.